Hey All,
Just discovered (by accident) a new blog about DPM. The name of the blog is DPMCallBack and can be found here: http://blogs.technet.com/b/dpmcallback/
The first post is already a good one so I’m hoping for more Image may be NSFW.
Clik here to view.
The post describes the questions that you will get when you have issues with your DPM installation. Whenever you want to open a case for DPM, it is good to have these questions answered in advance, it will save you some time Image may be NSFW.
Clik here to view.
Here is a copy of the questions:
• Is this a fresh installation of DPM using the RTM bits or was this an upgrade from a previous version or from Beta?
• When did the problem first start? You can select the Monitoring tab and review the Alerts/Jobs for details.
• Has it ever worked as expected?
• What changes (if any) were made just prior to the failures?
• Can you reproduce the problem? If so can you please provide the exact steps?
• Are other protected data sources experiencing the same problem?
• Is the error specific to one type of data source? Example, Exchange jobs fail but SQL and SharePoint are successful.
• What is the application version that is experiencing the problem? Example, SQL 2005, SQL 2008, Exchange 2007…etc.
• Is the protected data source running on a standalone server, domain controller or a cluster?
• Is the system that is experiencing the problem in the same domain as the DPM server?
• Do other protected data sources reside on the same machine? Are they also failing?
• Is the target machine for which you’re experiencing the issue on the same LAN as the DPM server or over a WAN?
• What is the error message and ID in the Details pane? If possible, please copy/paste this or provide a screenshot.
Cheers
Mike
